Privacy Policy

Our Contact Details:

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Name:        Elementary Solar Limited

Address:    12a The Wren Centre, Emsworth, West Sussex, PO10 8UL

Phone:        01243 983881

E-mail:      hello@elementarysolar.co.uk

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The type of personal information we collect 

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We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

• IP Address

• Home Energy Consumption use data

 

How we get the personal information and why we have it

 

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Processing of a quotation via the Elementary Calculator form

• Contact request via the Contact webpage

 

We use the information that you have given us in order to correspond with you about our products and services, including to calculate personalised quotations.

 

The IP Address information stored is to prevent abuse of our calculator and is not processed for commercial advantage.

 

We won’t share this information with third parties or organisations except for those providing information technology support of Elementary Solar Limited.

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting:  hello@elementarysolar.co.uk 

 

(b) We have a contractual obligation.

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How we store your personal information 

 

Your information is securely stored electronically. 

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We keep records of your personal information for extended periods of time due to many of the products we sell having warranties of up to 30 years. We will then dispose your information by a full delete of the electronic record

 

Your data protection rights

 

Under data protection law, you have rights including:

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Your right of access - You have the right to ask us for copies of your personal information. 

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Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

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Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

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Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

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Please contact us at: hello@elementarysolar.co.uk / 12a The Wren Centre, Emsworth, PO10 7SU if you wish to make a request.

 

How to complain

 

If you have any concerns about our use of your personal information, you can make a complaint to us at: hello@elementarysolar.co.uk / 12a The Wren Centre, Emsworth, Hampshire PO10 7SU.

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You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk